Contact Us

Contact MELOVUNE

We’re here to help with product information, orders, shipping, returns, exchanges, and other questions about your purchase.

Customer Support

Email: support@melovune.com
Phone: +1 (732) 784-4277

Customer service hours:

Monday through Friday: 9:00 AM–5:00 PM Central Time
Saturday and Sunday: Closed

Messages received outside our normal business hours will be reviewed on the next business day.

Order Support

When contacting us about an existing order, please include:

Your order number
Your full name
The email address used to place the order
A clear description of your question or issue
Relevant photographs if an item arrived damaged, defective, incorrect, or incomplete

Returns and Exchanges

Please contact us before returning any product. Approved returns and exchanges will receive return instructions and, when applicable, a prepaid shipping label.

Do not send returns to our business address unless we have specifically confirmed that address in your return authorization instructions.